Scheduled Exports in Zoho Cliq

The Scheduled Exports feature in Zoho Cliq allows users to automatically export their chat data at specified intervals. This functionality is designed to meet the needs of users requiring regular backups for compliance, record-keeping, or analysis purposes.

project image

Project Name: Scheduled Exports in Zoho Cliq

  • Role: Associate Product Manager
    • Team Composition: Myself (Associate Product Manager), UX/UI Designers, Software Engineers, QA EngineersTools
      • Used: Figma, Jira, Confluence, Zoho Cliq APIs

        Problem Statements

        Manual exports are time-consuming and prone to errors, and third-party tools may not integrate well or introduce security risks. The Scheduled Exports feature aims to automate data exports, ensuring compliance, enhancing efficiency, maintaining data security, and offering easy access to historical data.

        Key Benefits

        • Convenience: Automates the export process, saving time and effort.
          • Compliance: Helps organizations meet regulatory requirements for data retention and accessibility.
            • Data Security: Ensures exported data is encrypted and secure.
              • Flexibility: Offers various export formats and delivery methods to suit different user needs.

                Features

                Scheduling Options:

                • Frequency: Users can choose daily, weekly, or monthly intervals for the data export.
                  • Time: Users can set specific date and time ranges for running the export process.

                    Delivery Options:

                    • Email: Exported data can be delivered directly to a specified email address.
                      • Cloud Storage: Integration with Zoho WorkDrive for saving exports to cloud storage. Future integrations may include popular third-party services like Google Drive and Dropbox.
                        • Download Link: A secure download link will be provided within Zoho Cliq, allowing users to directly download their exported data from the platform.

                          Conclusion:

                          In conclusion, the Scheduled Exports feature for Zoho Cliq will automate and streamline the export of chat data, providing essential benefits such as compliance with data retention policies, enhanced operational efficiency, and robust data security. By offering flexible scheduling and various delivery options including email, cloud storage integration with Zoho WorkDrive (with future plans for third-party services), and secure download links, this feature will significantly improve user experience and data management capabilities for enterprises, project managers, and IT administrators.